Play Big, Win Big with PS5™ & Big G Cereals

Frequently Asked Questions

While the Official Rules contain complete details, you can find quick answers to your questions below!

Where can I find codes?
You can find codes on the inside of these participating products:
  • Cinnamon Toast Crunch Cereal (16.8oz and 19.3oz)
  • Honey Nut Cheerios Cereal (15.4oz and 19.5oz)
  • Reese's Puffs Cereal (16.7oz and 20.7oz)
  • Cookie Crisp Cereal (15.1oz and 19.1oz)
  • Cocoa Puffs Cereal (15.2oz and 19.3oz)
  • Cinnamon Toast Crunch Treat Bars
  • Golden Grahams Treat Bars
  • Lucky Charms Treat Bars
  • Reese's Puffs Treat Bars
  • Honey Nut Cheerios Treat Bars
You may also receive codes via print-out at Kroger in-store checkout by purchasing three (3) qualifying products OR via email or on digital receipts by purchasing qualifying products at participating online retailers. Please see the Official Rules for details on qualifying products and retailers.

Click here to see how you can enter without making a purchase.
How do I enter without a code?
1. Free Code Request by Mail-In (October 15, 2020 – February 15, 2021)

First, handprint your name, address, email address, and date of birth on a 3" x 5" piece of paper and put that paper in an envelope. Next, specify the prize pool you want to enter ("National Prize Pool" or "Kroger Prize Pool") by writing it on the outside of the envelope. And finally, mail the envelope with proper postage to the following address:

"Play Big, Win Big with PS5 & Big G Cereals" c/o Merkle, Inc.,
P.O. Box 5046, Department 844738
Kalamazoo, MI 49003-5046

Limit one (1) request per envelope (excluding Kroger Prize Pool requests). Must be postmarked by February 15, 2021 and received by February 22, 2021. You'll receive a free code via the email within 8-9 business days from the postmark date.

2. Free Code Request by Online Form (February 16 – February 28, 2021)

Visit this website (, then click on the "Where do I find a code?" link underneath the code entry field. Then click the "Click here" link at the bottom of the "Where Do I Find My Code?" pop-up and fill out the form to request your free code. You'll receive a free code via email within one business day of your request.

Please see the Official Rules for complete details on how to enter without making a purchase.
What are the prizes?
(500) PlayStation®5 console

(250) PlayStation®VR bundle
(750) PlayStation®4 console
(2,000) Sackboy: A Big Adventure PS5 game voucher code to redeem on PlayStationStore
(1,500) $20 PlayStationStore voucher code to redeem on PlayStationStore

Prize quantities vary per prize pool. Limit one grand prize and one instant win prize per person. See the Official Rules for complete details.

Account for PlayStationNetwork required. See terms in winning confirmation email for details.
How many times can I play for a chance to win?
You can enter up to 15 codes total (or enter 15 times), regardless of method, during the promotion period. That's 15 chances to instantly win and 15 sweepstakes entries for a chance to win a grand prize.
I'm having trouble entering a code. What should I do?
Make sure you're entering the code exactly as is appears on the inside of your box, on your Kroger print-out, or on your online receipt.
I won a prize, but never received an email with more details. What should I do?
Please search the inbox, including your spam folder, for an email from If you still cannot find the email, please fill out the contact form to let us know so that we can assist.
I think I’m having technical issues. What should I do?
Try these troubleshooting tips:
  1. Make sure you're using the most up to date version of your browser.
  2. Check to see that JavaScript is enabled in your browser settings.
  3. Clear your browser's cookies and cache.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win an instant prize and your contact information has changed, please fill out the contact form to let us know.
Why can't I use my P.O. Box address to register?
Your home address allows us to identify your residence for eligibility purposes.